BPOAK’s vision is to become the leading African BPO destination. In light of this, it seeks to collaboratively work with relevant stakeholders to improve the business climate for the sector’s sustainable growth. In addition, the Association is seeking to enhance sector recognition and competitiveness domestically and internationally. BPOAK envisions the industry becoming a sustainable pillar of Kenya’s economy, including creating quality jobs for its citizens. BPOAK is a member of the Kenya Private Sector Association (KEPSA).
The fundamentals are in place for Kenya’s BPO services to become the largest export industry.
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